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Refund policy

Returns will be accepted for up to **10 days** of Customer’s receipt or tracking number on **unworn items**. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:

• Received the wrong item.
• Item arrived not as expected (i.e., damaged packaging).
• Item had defects.
• Over delivery time.
• The shipper does not allow the goods to be inspected before payment.

The returned product(s) must be in the **original packaging**, safety wrapped, **undamaged** and **unworn**. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.

Shipping

For all orders exceeding a value of **₹1000 shipping is offered for free**.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.

Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.

Privacy policy

We may collect personal information that you provide to us when you use our Service. This may include:

• **Contact information** such as your name, email address, and phone number.
• **Demographic information** such as your age, gender, and location.
• **Payment information** if you make purchases through the Service.
• **Information you provide** when you contact customer support or otherwise communicate with us.

We may also collect certain information automatically when you use the Service, such as your IP address, device identifiers, and browsing activity.

Terms of service

Last Updated:

Welcome to the US Store, Inc. ("US Store") web site located at www.usstore.com ("the Site"). US Store provides this Site as a service to our customers. Please read the following terms of service ("Terms") as they govern your use of our Site and our services and content accessible via our Site. To make these Terms easier to read, the Site and our services and content are collectively called the "Services."

Privacy Policy

Please refer to our Privacy Policy https://www.usstore.com/privacy for information on how we collect, use and disclose information from our users. You acknowledge and agree that your use of the Services is subject to our Privacy Policy.

Customer Satisfaction

At US Store, we are committed to providing our customers with...

Cancellations

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription you’ll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you’ll be charged for each of these deliveries, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Try before you buy

When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.